By Dion Teasdale
GLEN Valley Produce in Yarra Glen is an industry leader when it comes to service, product knowledge and product range.
The business, which is located on Armstrong Grove in Yarra Glen, right opposite the Yarra Glen Racecourse, has been owned and operated by Shane Nichols for the past seven years.
Mr Nichols said the business and staff, which includes Andrew Davies, Ron Taylor, Sue Cornish and Dion Bender, offers customers more than 70 years of combined experience in the produce industry.
“We are local people who know the area and the business well and we all have first-hand experience with animals and produce needs,” he said.
Mr Nichols trains race horses at Yarra Glen, Mr Davies is a former jockey, Mr Taylor shows welsh mountain ponies and Ms Cornish is an accomplished dressage rider.
Customers benefit from the knowledge and skills the Glen Valley Produce team bring to the business, Mr Nichols said.
“We can advise people on the nutritional needs of all animals, particularly horses, and help with all kinds of farming, racehorse and domestic animal needs,” he said.
In addition to product knowledge, Shane said Glen Valley Produce excels when it comes to customer service.
“We pride ourselves of offering old-fashioned service, despite the fact that business costs have risen,” he said.
“We don’t charge for delivery and we still offer a five per cent discount on all cash and carry, or pick-up and pay purchases.”
Mr Nichols said one of Glen Valley Produce’s other strong points is the loyalty the business has built up with customers over the years.
“Some of our customers have been with the business for 20 to 30 years. People tend to come to us and keep coming back for a long time, and we really appreciate that sort of customer loyalty,” he said.
Glen Valley Produce also earns top marks when it comes to product range.
“We provide the highest quality products at competitive prices and we carry the largest range of produce within a 50 kilometre radius,” he said.
The Glen Valley Produce motto is “if you want it, we’ve got it.”
Win a $100 gift voucher
Mail Newspapers, in conjunction with each of the participating businesses on this page, is offering readers the opportunity to win a $100 gift voucher each month for the next five months.
For a chance to wine this month’s gift voucher, simply place the entry coupon below in the in-store entry box at Glen Valley Produce, Unit 2, Lot 1 Armstrong Grove, Yarra Glen.
The winner will be drawn at 10am on Wednesday, 29 March, 2006 and will be notified and published in next month’s Shop, Save and Win at Yarra Glen feature page. Terms and conditions apply. See public notices.
The winner of last month’s feature was Kevin Hinds, of Chirnside Park. Thanks to Yarra Glen Mower and Tractor Centre.
